@aaiyar, thanks for the reply.
I think your suggestion of DNS confusion makes sense.
I was using DHCP, but then things went bad after I shut down my equipment to untangle a bunch of wires. When I powered everything back up, the Hub was assigned a different IP address, which caused a cascade of bad events.
The first thing that happened was the "registered hub" list showed the wrong address for the hub in question (I have two hubs at two different locations). I tried rebooting the hub and rebooting the router to no avail. Then I decided to change the setting in the hub to a fixed IP address. I prefer using fixed IP addresses for things like hubs and printers because it seems to save me trouble down the line.
After rebooting the hub and the router with the fixed IP address, things got worse. I could find the hub locally only by directing my browser at the specific IP address of the hub. I could not locate the hub with the "search for hubs" tool on the app. Worse, the hub dropped off from my list of "registered hubs." Unfortunately, at that point I ran out of time and had to leave the property (250 miles from where I am now).
I was hoping I would be able to resolve this problem remotely, alas.
I thought DNS settings were resolved by the router for all attached devices. How would I resolve this DNS configuration for the hub specifically? Is there a place to set that in the HUB? I would be grateful for any help.