Inovelli Blue Series 2-1 stops responding on hubitat C5

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1

I posted this on inovelli's site but so far nothing. Maybe I someone here knows some tips?

I have looked around for answers on this issue. I have 5 non defective Blues that I have installed in my house. They paired up no issues and worked… for 12 hours. For some reason after 12~ hours they just stop responding to remote commands. I have turned debut and trace logging on and there isnt anything in the log I can see. They just quit talking. All of my other zigbee devices still work (motion sensors, smart plugs, smart lights). Does anyone have any suggestion for troubleshooting? If i air gap the switch it will power on and work for the 12~ hours again. I have upgraded the firmware on all of them. I have a couple running 2.05 and a couple running 2.08. All have the same issue.

Thanks for any help!

2

What does http://your_hub_ip/hub/zigbee/getChildAndRouteInfo show?

3

This is what it looks like right now. All the blues are not working. Let me airgap one real fast.

Parent child parameters
EzspGetParentChildParametersResponse [childCount=2, parentEui64=0000000000000000, parentNodeId=65535]

Child Data
child:[Office Motion Sensor, 413A, type:EMBER_SLEEPY_END_DEVICE]
child:[Stairs Motion, 523F, type:EMBER_SLEEPY_END_DEVICE]

Neighbor Table Entry
[Hot Water Heater Plug, 2752], LQI:243, age:7, inCost:5, outCost:0
[Kitchen Dishwasher , 3D72], LQI:64, age:7, inCost:7, outCost:0
[Christmas tree lights, 41B6], LQI:63, age:7, inCost:7, outCost:0
[Nolan’s Room Humidifier Plug, 59FF], LQI:79, age:4, inCost:7, outCost:0
[Christmas Lights Mantle , 6B00], LQI:246, age:4, inCost:5, outCost:7
[Christmas lights garage plug, 6F0D], LQI:254, age:5, inCost:1, outCost:1
[Office lamp, 92E9], LQI:250, age:4, inCost:3, outCost:1
[Living room tv outlet, F533], LQI:254, age:4, inCost:1, outCost:1
[Living room TV LEDs, F9CF], LQI:228, age:7, inCost:5, outCost:0

Route Table Entry
status:Active, age:64, routeRecordState:0, concentratorType:None, [Hot Water Heater Plug, 2752] via [Office lamp, 92E9]
status:Active, age:64, routeRecordState:0, concentratorType:None, [Christmas lights garage plug, 6F0D] via [Living room tv outlet, F533]
status:Active, age:64, routeRecordState:0, concentratorType:None, [Kitchen Motion, 188E] via [Living room tv outlet, F533]
status:Active, age:64, routeRecordState:0, concentratorType:None, [Living Room Motion Sensor, 59F1] via [Living room tv outlet, F533]
status:Active, age:64, routeRecordState:0, concentratorType:None, [Downstairs Master Entry Way Light, 6D6A] via [Christmas lights garage plug, 6F0D]
status:Active, age:64, routeRecordState:0, concentratorType:None, [Master Bedroom Closet Motion Sensor, 0CE8] via [Living room tv outlet, F533]
status:Active, age:64, routeRecordState:0, concentratorType:None, [Downstairs Master Bedroom Motion Sensor, FC7E] via [Christmas lights garage plug, 6F0D]
status:Active, age:64, routeRecordState:0, concentratorType:None, [Upstairs Hallways Light By Kids Door, 5252] via [Christmas lights garage plug, 6F0D]
status:Active, age:64, routeRecordState:0, concentratorType:None, [Garage Outside Light , 5962] via [Living room tv outlet, F533]
status:Active, age:64, routeRecordState:0, concentratorType:None, [Kids Bathroom Motion Sensor, 216D] via [Christmas lights garage plug, 6F0D]
status:Unused
status:Unused
status:Unused
status:Unused
status:Unused
status:Unused

4

Ok, Downstairs Guest Bathroom dimmer is the one I just reset. Its in bold.

Parent child parameters
EzspGetParentChildParametersResponse [childCount=2, parentEui64=0000000000000000, parentNodeId=65535]

Child Data
child:[Office Motion Sensor, 413A, type:EMBER_SLEEPY_END_DEVICE]
child:[Stairs Motion, 523F, type:EMBER_SLEEPY_END_DEVICE]

Neighbor Table Entry
[Hot Water Heater Plug, 2752], LQI:243, age:7, inCost:5, outCost:0
[Kitchen Dishwasher , 3D72], LQI:69, age:7, inCost:7, outCost:0
[Christmas tree lights, 41B6], LQI:84, age:6, inCost:7, outCost:7
[Nolan’s Room Humidifier Plug, 59FF], LQI:109, age:7, inCost:7, outCost:0
[Christmas Lights Mantle , 6B00], LQI:224, age:3, inCost:5, outCost:7
[Christmas lights garage plug, 6F0D], LQI:253, age:4, inCost:3, outCost:3
[Office lamp, 92E9], LQI:240, age:4, inCost:5, outCost:1
[Downstairs Guest Bathroom Sink Dimmer, C2AC], LQI:254, age:3, inCost:1, outCost:1
[Living room tv outlet, F533], LQI:254, age:4, inCost:1, outCost:1
[Living room TV LEDs, F9CF], LQI:225, age:4, inCost:5, outCost:7

Route Table Entry
status:Active, age:64, routeRecordState:0, concentratorType:None, [Hot Water Heater Plug, 2752] via [Office lamp, 92E9]
status:Active, age:64, routeRecordState:0, concentratorType:None, [Christmas lights garage plug, 6F0D] via [Living room tv outlet, F533]
status:Active, age:64, routeRecordState:0, concentratorType:None, [Kitchen Motion, 188E] via [Living room tv outlet, F533]
status:Active, age:64, routeRecordState:0, concentratorType:None, [Living Room Motion Sensor, 59F1] via [Living room tv outlet, F533]
status:Active, age:64, routeRecordState:0, concentratorType:None, [Downstairs Master Entry Way Light, 6D6A] via [Christmas lights garage plug, 6F0D]
status:Active, age:64, routeRecordState:0, concentratorType:None, [Master Bedroom Closet Motion Sensor, 0CE8] via [Living room tv outlet, F533]
status:Active, age:64, routeRecordState:0, concentratorType:None, [Downstairs Master Bedroom Motion Sensor, FC7E] via [Christmas lights garage plug, 6F0D]
status:Active, age:64, routeRecordState:0, concentratorType:None, [Upstairs Hallways Light By Kids Door, 5252] via [Christmas lights garage plug, 6F0D]
status:Active, age:64, routeRecordState:0, concentratorType:None, [Garage Outside Light , 5962] via [Living room tv outlet, F533]
status:Active, age:64, routeRecordState:0, concentratorType:None, [Kids Bathroom Motion Sensor, 216D] via [Christmas lights garage plug, 6F0D]
status:Active, age:64, routeRecordState:0, concentratorType:None, [Entryway hall motion, 0C5C] via [Christmas lights garage plug, 6F0D]
status:Active, age:0, routeRecordState:2, concentratorType:Low Ram, [Downstairs Guest Bathroom Sink Dimmer, C2AC] via [Living room tv outlet, F533]
status:Unused
status:Unused
status:Unused
status:Unused