Innovelli Blue Switches Not Responding (and all Zigbee devices)

[jtp10181]

@hydro311

Are they all on latest firmware (2.18)?

I only have 9 Blues, but I haven't had any connection issues with them for a long time (recent firmware builds have been much better and more stable than the early ones).

@user5989 I dont think you answered this

See this thread: Inovelli Blue Zigbee switches going offline constantly, especially the last post

@harjms

Just following up here as the OP. After upgrading all my Blues to 2.18 a bit ago, I haven’t had a disconnect issue previously seen above. It’s been going well for just over 9-10 months.

I think the fix in the case of the issue on that thread was to air gap the switches for a few seconds and then they will come back online.