[INCIDENT] Notifications and presence stop working after migrating to the new mobile apps

[jtp10181]

At the moment it is a known issue, you will need to wait for the service to be restored before troubleshooting any further.

Mobile Apps Notifications not available

We have identified an issue with the push notifications for both iOS and Android mobile apps and our engineers are currently investigating. We will update this post when the service has been restored. We appreciate your patience and understanding as we work to restore the service as quickly as possible.