Hue sensor stuck on active

paulhw · January 17, 2021, 11:24am

Hi all. I have a number of Hue indoor motion sensors which are connected directly to Hubitat. One of my sensors has been stuck on active for days. I've tried manually refreshing in the device settings.

Any ideas please? Thanks

welby1978 · January 17, 2021, 11:26am

Take the battery out for a few minutes then re-pair it with HE, should fix it or the battery may also be dead.

paulhw · January 17, 2021, 11:28am

I took a look at the mesh and can see I have 2 devices with a type: EMBER_SLEEPY_END_DEVICE. Could this be the issue what does that mean?

paulhw · January 17, 2021, 11:28am

Thanks, I had considered re-pairing but won't this mean going back to everywhere the device is used and reprogramming it?

welby1978 · January 17, 2021, 11:33am

Nope it just slots straight back in and nothing changes.

paulhw · January 17, 2021, 11:44am

Oh amazing, I shall try that now then

paulhw · January 17, 2021, 11:50am

Has done the trick. Thanks so much

welby1978 · January 18, 2021, 4:38am

Good stuff.

system · September 22, 2022, 5:16pm

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