I have tried hitting “configure” and “refresh” on the device page, and neither seemed to have any effect.
I have several Zigbee door sensors nearby that have no trouble communicating with the hub, although they are located higher than the motion sensor currently is. I’ll try moving it around to see if that has any impact.
I did notice that there is an “Update Firmware” button on the device page, but I didn’t know what it would do, so I haven’t pressed it yet. Is that the correct process for updating the firmware, or is there something else I need to do?