Hue integration not updating / poll not scheduled

[dan.t]

I have 3 hubs, all of them have the Hue Integration installed. 2 Hubs work fine, the third one doesn't. No matter what I do, the "poll" job does not get scheduled.
I have changed the refresh timer under options, removed the entire app and re-installed it but nothing seems to schedule the polling job.

Under "Schedule Jobs" in the status page I see this:

I am missing the "poll" job, here is a job view from a working hub:

Anyone got an idea for me? This is on C5 hub with firmware 2.1.5.124
The other two working hubs are also on 2.1.5.124 but are C4 models...

I am out of ideas on that...

[Ryan780]

Do you have all 3 hubs synced to the same bridge? Do you have the same bulbs discovered in all 3?

[dan.t]

All are the same bridge. Not all have 100% of the same lights but all of them only update hue groups and no individual bulbs

[Ryan780]

And do you see that if you change the light in the Hue app does it in fact update in HE ever? (Trying to determine if it's actually not doing the poll or if it's just not saying that it's doing the poll, does that make sense?) If it doesn't, what's the longest you've waited?

[dan.t]

Yes, it is not updating, that's how i found it.
However, you gave me an idea. Prior, I had a single bulb connected on the other two hubs but changed that afterwards. Never had that on the third hub. Going to add a single bulb and see if that schedules the poll. BRB

[dan.t]

Jup, that does it. You have to have at least one bulb connected!!!! Doesn't seem 100% right to me but if fixes my issue in the meantime

[Ryan780]

I had a feeling it was going to be that....Groups seem to cause a lot of problems. Luckily I don't have that much on my Hue that I need to use them. Glad you got it all fixed.

Yeah...definitely thing that should be looked at. But not as pressing an issue if there's a workaround at least.