Hubitat Support will not help with custom code. Why?

[JasonJoelOld]

@Somel

@JasonJoelOld

As soon as they tell me to turn off all user code, it might be time to just switch to a different hub. Because I would basically have to disable everything.

This is what I Really struggle to understand how can they not see as a huge risk.

I won't speculate what they do or don't know, or how they feel about this topic. I just know what I've already said, that this support stance isn't long-term viable in my opinion.