Hubitat stopped working, no lights

256peach · June 28, 2021, 11:59am

All of a sudden, my Hubitat is no longer functioning, no led light is lit.
What a re the trouble shooting steps to get it back up?

Im a novice user, but can follow directions.

bobbles · June 28, 2021, 12:05pm

If you have no led lit then it sounds like a power problem to me. Can you check/replace the power supply and power supply leads.
I think that would be my starting point.

erktrek · June 28, 2021, 12:12pm

Yeah what @bobbles said! Sadly that happened to me on a C-4.. Mine was dead.

If you get it back running you might want to consider (if you haven't already) adding a power backup like a UPS or mini UPS. Also when pulling the plug, do it from the plug side not the hub side.

256peach · June 28, 2021, 2:33pm

thanks, swapped supply didnt work, but the cord did!

256peach · June 28, 2021, 2:34pm

thanks

erktrek · June 28, 2021, 2:36pm

I use this to power my Hubitat and a "companion server". The "companion server" is a Raspberry PI with software on it like Homebridge to allow HE devices to appear in Apples Home environment..

rlithgow1 · June 28, 2021, 5:52pm

So you just swapped the power supply then and all good?

256peach · June 29, 2021, 2:37pm

Yup, it was the usb cord.