C8, most recent version.
Automations on a Ring alarm arm didn't work this morning.
In the android app on the main screen it shows HSM as "Armed Away".
If I go into HSM it says "Disarmed".
Any idea what the problem is, why one part says it is armed (which it is) and the other, seemingly more important part, says it is disarmed?
All automations have been working fine until this morning.
This is being addressed. It was brought up in the mobile app thread section. The home screen is not accurately reflecting the status of HSM since the latest app update. The second screen (HSM Screen) is the one that accurately reflects the HSM status. It is my understanding it is related to preparations in the app that was made to work with the next hub platform update. The HE staff is aware and was able to replicate the issue. They have reported there will be a fix for this in the next app release to make it work accurately with this last hub platform version. It was also stated if the next hub platform version is released first the app will work correctly with that release without waiting on the app update.
1 Like
Thanks, that explains the discrepancy.
Now I only need to figure out why HSM stopped working with the Ring alarm all of the sudden.
1 Like