Hubitat restore

alex65_box · October 4, 2025, 5:07pm

Changed internet provider and wifi router.

Didn't mess with the hub as it was still working locally until automations stopped working.

Tried to find it on the new network and I get this:

Does that mean the hub has reset to factory?

I restore from the last backup and start from there?

Or I'm missing something?

Regards

thebearmay · October 4, 2025, 6:08pm

Hoping that it’s just a bug. Try removing the /getstarted from the end of the URL and hit return. If it’s what I think it is you should end up at the hub’s main menu.

alex65_box · October 4, 2025, 6:20pm

Removing the /getstarted from the URL, get's me back to the /getstarted page again.

thebearmay · October 4, 2025, 6:59pm

What happens if you go to http://192.168.4.38/hub/edit

gopher.ny · October 4, 2025, 7:23pm

If you click on the local link, does it offer to restore from a bunch of backups?
If yes, restore the latest one. Also, please PM me the hub id, I'll check for possible root causes in the engineering logs.

alex65_box · October 5, 2025, 1:13pm

That works but hub definately seems empty as no more devices or apps.

thebearmay · October 5, 2025, 1:46pm

That's the ID but you should send that as a PM and remove it from the thread.

alex65_box · October 5, 2025, 2:12pm

Restored and everything works now.