Hubitat registered under inaccessible e-mail account

[pinoybear]

I haven't had my Hubitat hub online in a while and now that I'm trying to use it, I realize it was registered under an e-mail address that no longer exists.

How can I get in or reset the hub so I can start over and register it under a valid e-mail address of mine?

TIA

[Rxich]

I believe you may need @support_team to reset ownership email

[bobbyD]

@pinoybear

e-mail address that no longer exists.

Have you used the email address that no longer exists to set up the Hubitat Account? If so, then you can log into my.hubitat.com then navigate to Registered Hubs and you can replace the old account with new.

Replace Admin from my.hubitat.com

We are pleased to announce that one of the most requested new features for my.hubitat.com is now available. Starting today, users can replace the primary "admin" account for a hub, from "Hub Details" on "Registered Hubs" page, after logging into my.hubitat.com. [image] In order to replace the admin, you must first create an account for the new email address, by visiting the Create Account page. You can also create a new account to use as a "Guest" or as a new "Admin" by clicking on "Create …

[pinoybear]

I can find the hub on my network when I go to finddothubitatdotcom but it asks for username and password which I also don't have anymore. I forgot to mention that in my original post.

Thank you