Hubitat Presence not working properly anymore

📱 Mobile Apps Android App
1

Hub C8 on platform 2.3.9.162
Hubitat app (don't know what version) on Samsung Galaxy S21

For the past several days the app isn't properly reporting presence. The app shows inside the geofence but on the C8 hub it says not present.

When I leave it properly changes mode to Away, and when arriving it will properly reports arriving, but, within 5 minutes or so the app changes to away and will stay that way anywhere from a few minutes to several hours before the hub realigns with the app.

2

This is a potentially crucial detail and can be found in the app settings screen.

3

Thanks. Found it! 2.0.3 (258)

1 Like
4

I just noticed mine isn't updating anymore either.

I'm getting notifications and all, but no presence updates. I looked in the app while I was at home, and it showed inside geofence. I just looked at work and it shows outside of geofence.

I too am on 2.0.3 (258). Not sure if it happened after the update or when.

5

I don't think the problem arose from the update because I have had this problem several days before the 2.0.3(258) update came out.

6

8/25 is the last time my presence has updated.

I just know I need to figure out a way to fix this because a lot of automatons are broken.

Works fine on my wifes phone. I'll see what version she's on tonight.