I did submit a ticket off to support, however it won't be until tomorrow at earliest I hear, so hoping someone may have some other advice!
I attempted to do a hard reboot on the device after it become non-responsive, however now I can't get back into it.
It shows up in my router with an IP, it is pingable, it is also listed as a discoverable device in the http://find.hubitat.com/ website, however connecting to Hub does not work.
Any thoughts/suggestions? I don't see a hard reset button on the device. Is this something maybe direct connect with CLI could rectify? Maybe the device is boned?
Just want to give a friendly reminder to anyone reading this that there’s a Documentation link right at the top of this forum page and in many other places.
The Diagnostic tool is one of many subjects that you can get information about from the docs.
Appreciate the response! I actually checked it out, but navigating that support page didn't work for me as I wasn't aware of an alternate web interface on port 8081, and because it is a web interface, the support document is listed under "User interfaces", so I breezed on by it.
It might be a decent idea to list it under How to Guilds, or under the How To > Support sections. I was looking for a CLI specifically, so probably why I passed by it.
I do appreciate the info, I'm certainly grateful for the users on this site! I'm disappointed I didn't think think of checking out a port
I can confirm restoring the last Database Backup resolved my issue. Aaiyar, you truly are a life saver!!! I'm fairly certain my wife was about to disown me hah
Nice. Whenever possible, use that tool to shut down if you can't do it from the normal hub UI. Try not to just pull the plug. If you have to pull the plug because nothing else works, pull it from the wall, not the hub. The microUSB jacks can be fragile.
