Hubitat Mobile App Released


#590

Just trying things out in HE, just got the hub last week.
Everything migrated from ST, including all WebCore scripts (about 25).

One thing i cannot figure out is how the app works from the cloud.
At home it all works fine, i can choose local or cloud. But now at the office i tried to connect and i get a blank screen. I checked moblie network access on the iPhone, which is turned on.

I logged in via laptop (vpn) and send a message to the phone. This arrives just fine (yay!)

Am i missing something?


#591

What software release are you on? There was a critical update in regard to cloud connections in the latest hubitat release. Do the following:

  • Reboot the hub
  • After reboot, go to settings -> check for updates

And make sure you have the latest and greatest


#592

i'm on 2.1.3.125
Checked for updates, but said this was the lastest.

(Cloud web is working btw, just not the app)


#593

Are you on any kind of office Wifi that might block it? Just asking to make sure.

I would probably remove the app once from my phone and reinstall it


#594

No, 4G

Reinstalled the app 3 times yesterday because i had issues with notifications (didn't get a token). Since these are now working again i'm a bit hasitant to reinstall again.

Gave it a try and reinstalled again. All working now!

Cheers!


#595

Can't tell you why it worked this time and not the other 3 times but happy to hear that it is working for you now!


#596

The token issue was stopping notifications, which was the reason to reinstall the app. But i didn't check if the app worked from cloud yesterday.

Still weird..


#597

And it's happening again.
Went home on wifi, all working perfectly.
Then turned off wifi and used 4G: blank screen.
Tuning on wifi: still blank screen.

Soft resetting the iPhone didn't help.

Now the app doesn't work at all.
Guess i need to re-install the app again, every time i turn off wifi...

Edit:
Rebooting the hub did work, on wifi it works again.

Lets try 4G...

Edit2:
Seems to work, both wifi and 4G.

Still a concerning thing.


#598

Please check out our new dedicated categories for the Mobile Apps:

https://community.hubitat.com/c/mobile-apps

For specific feedback on iOS or Android, please use one of the following sub-categories:

Android:
https://community.hubitat.com/c/mobile-apps/android

iOS:
https://community.hubitat.com/c/mobile-apps/iOS

Beta Apps ( please use android or iOS tags to specify your mobile platform)
https://community.hubitat.com/c/mobile-apps/mobile-beta


#599

For the iOS beta do you prefer feedback here on the forums or via the support email (as linked via TestFlight)?


split this topic #600

12 posts were split to a new topic: How do I get the beta version of the mobile app?


#612

Pixel 2XL running Pie
Pixel 2 running Android Q Beta 5

Both phones have location enabled and battery optimization turned off
EDIT: Only the P2 is running the Beta version of the Mobile app. The P2XL is not at this point.

Happy to report that for the last 2 days, all coming/going events have been properly recognized, timed exactly with L360, no need to open the app or perform any shenanigans... :slight_smile:

FWIW, push has never been an issue, rock solid from day one.

TY @bravenel, @bobbyD @patrick and the rest of the HE team

Rick


split this topic #613

12 posts were split to a new topic: Add buttons for Arrived and Departed to mobile device


split this topic #625

2 posts were merged into an existing topic: Presence still not right on Android


split this topic #627

5 posts were split to a new topic: Issue with presence rule


closed #628