As a new HE user and new to this community, having come from the SmartThings platform and community, I have to say the difference is night and day.
The SmartThings community is mostly about complaining and not helping (this may be a function of ST’s lack of concern for those that bought in from the start like me).
In my limited time in this community I have received more assistance than I did in my entire 6 years with the ST community!
Thank you from an HE newbie!