Hubitat app not working

Hey guys, when I'm on my WiFi the hubitat dashboard on the app doesn't work. When I'm off WiFi it works perfect. Someone said it might be a token issue. Can someone explain how I exactly do that. Thanks

Are you able to access the hub from a different device? Have you tried going to Settings tab, then click on Hub and select your hub again?

I had the issue for 2 days now. The mobile app did not connect - WIFI or not. The mobile app was showing an error: "Unable to locate host. No address associated with host name."
I removed and installed the app and it worked again.

Do you have your HE hub setup with a fixed IP address in your Wifi router?

@sburke781 Yes

Hmm, then probably beyond my ability, and something support may need to assist with...

Only other question I can think of is do you have just one hub or many?

@sburke781 You may be addressing Startrak140. I replied with my resolution to the same. I simply removed and reinstalled the app.

I was responding to your post, but like in most cases, I had not ready the post closely enough... :slight_smile:

Glad to hear you got it working.

Simon

That worked, will see if it last. Thanks