Hubitat Account Showing Wrong IP Address of Hub leading to problems linking mobile app to new hub

Hello, I recently attempted to migrate my C5 hub to my C7. Everything went fine except for when I changed the new hub's IP address to be the same as my old one, now my Hubitat Account can't find the hub as it still thinks it has the original IP address.

I have disconnected the original hub called "hubitat hub" and I have assigned the IP address ending in 27 to the new hub but my hubitat account thinks the new hub is still on the ip address ending in 79 even though it's now running on the ip address ending in 27.

This seems to be causing issues directing my hubitat mobile apps to connect to the new hub.

How do I fix this?

It will eventually resolve itself but rebooting the hub will usually speed it up.

I changed the network setting back to DHCP and the hub asked to be rebooted and it seems to have fixed itself now. Not sure if it was switching back to DHCP and just relying on the router's IP Reservation or the reboot that fixed it but it's fixed! Thanks!

Ok, spoke too soon. Now I can select the new hub in the mobile app but going to dashboard gives me "no response from hub" message...

Ok, fixed my own issue. I had a custom dashboard URL to force the cloud version of my dashboard and that must have changed with the new hub. Unchecked custom url dashboard on the mobile app and now it's working.

3 Likes

This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.