Hub times out

My hub only stays online for a brief time then it drops off the network. I have to pull power and reapply to get reconnected. I am on version 2.2.6.140 with a C7. I have reached out to support and going on the 3rd day without a response. could someone help?

Can you post a screen shot of the logs?

Have you looked at your "Past Logs" for errors and/or the z-wave details page for "ghost" devices?

There were no devices showing


I did a complete reset and still the same issue

There are no logs to show other that trying to add a device. The unit drops off of the network, you can tell when it’s about to happen as it becomes unresponsive. Thank you