Hub stuck at 10% initializing

Hub has been extremely SLOW..I tried to restore a backup of my hub & it failed...kept getting error 500 after that. I unplugged hub & waited several minutes...tried rebooting...now it is stuck at 10% initializing...blue light...NO Webcore.

How does one reset a hub in this state? I have emailed support tonight...it is late...will worry about it later tomorrow.

Best to wait for Hubitat Support to respond to your request... if you can’t wait, you could try a Soft Reset (don’t do a hard reset, or you’ll wipe your Zigbee and Z-Wave radios as well.)

https://community.hubitat.com/t/new-c5-hub-reset-procedure/10603/2?u=ogiewon

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Thanks ogiewon! I followed your instructs & soft reset..then restored from back up this morning..all is well now. Thank you. Sure was tough to get up and turn off lights & devices last night though! :slight_smile: :slight_smile:

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When you do the soft reset, do you have the ability to get the backups from the device? or are you reliant on the backups that you have downloaded?