Hello, everyone.
I have a problem with my hub. After activating my hubitat native dashboard, after two days the hub stays dead, I have to remove the power and connect it again. Nothing appears in the logs.
Any ideas or suggestions.
Note: In my dashboards I only have selected the devices that I am going to use, I do not load all my lists of devices.
Exactly what do you mean when you say the hub stays dead? Is nothing responding? No automations are running? No response on the IP address from the browser? Is the LED green, red, blue, not on?
Hello, it is not totally dead.
The automations continue to work but to enter the hub website or the dashboard it does not respond.
I ping the hub ip and it doesn't respond either.
Did you set a DHCP reservation on your router for the hub? If not the IP address "lease" probably expired and it changed IPs. Might try looking at findmyhub.hubitat.com to see if it has a different IP recorded.
If I have configured a fixed ip with dhcp, so it always assigns the same ip.
The only thing different was that I installed an Aqara cube with a community driver.
If you used a DHCP reservation on the router, it should have remained on that IP, but you could try a network reset on hub to check. There's little button hidden on the bottom
try pushing it with a paper clip and holding for about 7 seconds...
Under settings>>network setup make sure speed is set for auto...
Do you have jumbo frames turned on anywhere in the network?
I think I already found the error. I have a Wi-Fi network at home with an eero router, I have the Hubitat hub connected to the lan of one of the satellites that is wirelessly connected to another eero, possibly this is the fault, I will continue monitoring it and if it fails again I will I connect directly with cable to the main router.
Does the Eero use different subnets or VLANS per satellite?
If the satellites are in the same ip range and the same broadcast domain.
Right but some of the eero use /22 or /23 and not /24 which can cause issues with HE.
You tell me about the Wi-Fi channel? If this is the case, the eero 2.4 Ghz band is on channel 6, verify it with the Wi-Fi analyzer.
The Eero routers communicate between the satellites in a third band, which is 5.7 Ghz. I don't think that band will interfere with me.
And finally my zigbee network is on channel 20
Another point, my eero are version 4 that without 4 years ago, do not bring zigbee.
I don't understand this sentence. I was talking about /22 /23 /24 subnets, not zigbee.
Sorry for the confusion. The net I have is 192.168.7.0/24 Everything is within this network, there is no subnet.
/24 is your subnet...(aka 255.255.255.0) Just wanted to make sure because some eero systems default to /22 subnet (aka 255.255.255.252). It's caused problems in the past. I would go over your system with a fine tooth comb and make sure Jumbo Frames is not turned on anywhere. That will cause the symptoms you are describing.
Hello, yes I already discovered the problem. I was connected to that all day the day after the Hubitat was connected and the connection with the main router dropped.
It is time to change that eero for a wifi 6. On the other hand, I wanted to tell you that it is very important to move the router away from the Hubitat hub, I did the test and the latency of some devices that I had was removed.
So that's a very important point.
Here in Venezuela, I founded a home automation sales, consulting and installation company and we chose Hubitat to market it here.
Greetings,
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