Hub Mesh quit working---can't update one hub

Just updated to the latest on the C8 hub in the house. Now, all the devices in my workshop hub appeared offline.

I thought maybe it was because I needed to update the workshop hub too, but I get the message that no updates are available (it's a C8 hub too).

The device in the "remote" hub came back online. So, I guest it just takes a while.

But, why does the workshop hub think there are no updates avaialable?

That is weird.... The last 2.4.1 release was .177, whereas your screenshot shows the workshop running 2.4.1.167...

Are you sure your workshop hub has access to the Internet?

yes

In fact, when I check for updates from that hub, I see:

image

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Actually it should detect 2.4.2...

But, I still get the message that no updates are available when I click on the 2.4.2.119 link:

image

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I think the important part there (from your earlier screenshot of the notification pop-up) is that the cloud connection is unavailable. My guess would be that is the connection to HE services, not necessarily the cloud (Internet) in general, but others will be able to confirm that.

Are you 100% sure you have connectivity from the hub to the Internet more generally? If so, maybe to rule out any gremlins, and if it is ok with you, what if you rebooted the hub?

Yes, internet is accessible--see the ping I just posted.

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I will reboot the workshop hub...

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Ok. Otherwise, unless someone else has any suggestions it might be one for HE support to follow up... But let's wait and see if the reboot does the trick.

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Rebooting the hub fixed the issue! Updating now.

Thanks!

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Excellent, must have just been a temporary glitch...

Re your mesh delays.... I have noticed that in the past at times as well, but can't remember ever really following through on any fix for it, though I may have posted about it some time ago. There may have been some progress made on it since and I have not noticed the commentary.... I don't tend to notice any effect that impacts my day-to-day, so am not that worried if it is happening.

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