Hub mesh question

Hi everyone. I just added a second c7 hub to my barn which was out of my home's c7 range. I can communicate with it fine, and enabled the hub mesh on both hubs, and entered the token ID because I am using login security. The only problem is that the Zooz zwave light switch I just transferrred to the barn does not respond from the user interface of either hub.

I think I may know why but wanted to ask first before I remove it from the home hub and add to the barn hub.

This switch was already on the home hub, but I simply moved it out to the barn when my 2nd hub arrived yesterday. Do the devices need to be on the same zwave network as the hub that it was included to? Or can commands traverse the ethernet connection between the 2 hubs and communicate using the 2nd hub? Hope this makes sense.

You’ll need to exclude it from the home hub and include it on the barn hub, and thne use Hub Mesh to pull the information back to the home hub.

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thanks, that's what I was afraid of. Is there an easy way to do this since it is a mains device and not within range of the home hub? Can i exclude it using the barn hub and somehow delete it from the home hub manually?

It sounds like you didn't exclude the device from Hub 1 and Include it to Hub 2. If that's the case, then the switch is still trying to communicate to Hub 1. Devices can only be connected to one hub at a time. Just exclude from Hub 1, include with Hub 2, then share the device from Hub 2 to Hub 1.

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Barn hub should be able to do the exlcusion.

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Yes Hub 2 can exclude device from Hub 1. Put Hub 2 and switch into Exclude mode and and you should get a message that a device was found and excluded. I actually always do an exclude with new devices before including them and often find a device to exclude when doing so.

EDIT: Dang that's twice @thebearmay is faster on the keyboard. I concede. :grinning:

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thanks guys. Can I then just delete it from Hub 1, or will this leave a ghost device?

Do a refresh and remove from the ZWave screen. As long as the home hub can’t see the switch it should go fairly easy.

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Ok, so I was able to exclude the switch using the barn hub and manually remove it from the device lists. I included it with the barn hub and it's working great out there. However, I do not see it on the list of devices in my home's hub. I have hub mesh enabled on everything. On the barn hub's hub mesh screen, I can see the home hub on the network. But on the home hub's hub mesh screen, it says "There are no other active hubs on the local network", and there is no drop down selection for the barn switch under Link to Remote Devices. I suspect this is the reason it does not see it. Is there another way to search for it?

May need to click search again on the home hub. On the barn hub share the switch using Share Local, then on the home hub you should be able to find the switch under Link to remote devices.

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I ended up changing the protocol from UDP to TCP on both hubs, and it started working.

The 'search again' tab for active local hubs only appeared when using TCP

Thanks again.

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