Hub don't update

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1

Hi guys!

My C7 hub simply don't update. I'm using firmware 2.2.4.145, and upgraded to 2.2.4.148; then my system began to show Error 500 screen. Firstly I tried to recover a backup; no success. Then I tried a soft reset, achieving the same result. Finally I did a soft reset, and the problem continued. Now I hard reset my hub, but I'm still unable to update it.

Some tips?

Thanks in advance,

Marcus Vinícius

2

Looks like your hub is out of disk space for no apparent reason. Let me see what I can do there...

3

Please reboot the hub when you can. It should have some space freed then, and I'll take another look.

4

Rebooting now, gopher.ny!

5

The database file isn't growing wildly any more, it should be good to go.

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6

Trying again!

7

Gopher.ny, it´s updating now, thanks a lot! May I know what caused the issue and how did you solve it:

8

I do not know for certain what caused the issue - it's the first time I've seen a database get out of control like this. Most likely, it's been trying to start a second instance of hub software while one was already running, over and over. I'll be putting in some extra safeguards for that.

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9

Again, thanks a lot! I asked because there could be something to avoid to prevent this issue. It started just after I updated the hub, with the appearance of error 500. When I tried to restore the previous firmware version it began.
Thanks for your awesome support, my friend! It shows that my choice to migrate from ST was right!

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