Hub dead

Dear support,

My hub seems to be dead.

No lights,
Tried alternative socket
Unplugged and left for a few mins

No activity at all.

May I ask for some help please?

What colour is the led on the front.
Can you reach the hub via port 8081.

@anon20826068 is right, you might get some help here that will solve your problem but only an email to support actually generates a ticket.

However it’s Sunday, so I would hope even @bobbyD gets a day to rest rather than respond to posts here :wink:.

If OP hasn’t tried a different power supply, then I agree that’s a good next step to rule out as the source of the problem.

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I had checked an alternate power socket, but not an alternate plug. Just moved the cable to a spare usb plug and power is restored.

I feel a bit daft that I didn't check that before posting but appreciate the replies which reminded me to do my troubleshooting properly.

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We've all been there.
At least you working again and you won't forget to check that in the future. :+1:

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Just make sure it can put out at least 1A at 5V.

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Also, please be sure to download a backup of the hub from its settings menu. Always nice to know you can at least restore apps, drivers, automations, etc... even if one has to re-pair devices, should a hub replacement ever be required in the future.

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Should change the title of this thread to Hub Undead. :wink:

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It got better.

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I see what you did there...:wink:

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image

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He's just resting.

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@aaiyar, @Eric.C.Miller You guys are killing me, I'm running entire sketches in my head over and over. :rofl: And that's verbatim...I spent a LOT of time listening to them in my youth, and even performed several sketches (including The Dead Parrot of course) w/a group of friends in our high school's talent show. My whole morning will be lost to this... :wink: "I just spent four hours burying the cat."

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