HSM and Modes not Updating on Dashboard Cloud Link

(Sorry for the double post, I am deleting the duplicate.)

Hello, I'm new to Hubitat from SmartThings, and I'm having an issue that on my dashboard's cloud link never updating the HSM or Mode on a status change for either. I have to do a forced refresh to get it to work. Both statuses seem to update immediately on the LAN dashboard. I'm having this issue with Chrome as well as the Android App on multiple devices.

I've seen older posts about this issue, but can't find a specific solution. The lack of immediate status change is making the app difficult for my wife to understand what's going on and what's the current status of HSM/mode.

Thanks for any help.

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