HS-MS100+ Showing up as "Ring Alarm Retrofit"

When adding a HS HS-MS100+ via z-wave, it should show up as a "Zooz Motion Sensor ZSE18", which the second one I added before did without a problem, it shows up as a "Ring Alarm Retrofit" with all the sub-devices (contact 1 through contact 8).
Normally, I would think, not a big deal, simply change the device type to the Zooz, and it should be fine. Nope :slight_smile: It does not remove the sub-devices.

Not a big deal, as the sensor works just like it should, but there seems to be no way to remove the sub-device leftovers from the incorrect Ring Alarm detection...

Thoughts on how to clean that up?

If you are on 2.2.4, you can temporarily change to Device driver type and there is an option to Delete Child Devices. Then switch back to correct one.

If you switch to "Device" please click on get info and post the fingerprint from the log so we can fix this

fingerprint mfr:"000C", prod:"0201", deviceId:"0009", inClusters:"0x5E,0x85,0x59,0x55,0x86,0x72,0x5A,0x73,0x80,0x9F,0x71,0x30,0x84,0x70,0x6C,0x7A"

After resetting the device several times and adding/removing it in HE, it was added correctly. Not sure if it is a defective sensor or a bug in the detection routine, so don't spend too much time on investigating this!

Thanks for the quick help!

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I'm seeing a similar issue with my Homeseer HS-WS100.
I just received my C7 Hubitat hub today, and this is the first device I've paired...
It's appearing as a "Ring Alarm Retrofit"

  • zwaveSecurePairingComplete: true
  • S2: 3
  • deviceId: 12339
  • deviceType: 17479
  • manufacturer: 12
  • inClusters: 0x5E,0x55,0x9F
  • secureInClusters: 0x86,0x25,0x85,0x59,0x72,0x5A,0x73,0x70,0x2C,0x2B,0x5B,0x6C,0x7A
  • firmwareVersion: 50.03
  • protocolVersion: 6.01
  • hardwareVersion: 255