How to move my hubprotect subscriptions to my new C8s?

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1

Previously had 8 C5s in my home. Paring it down to 2x C8 and 1x C7. How can I move 3 of my old hub protect subscriptions to my C8s and C7?

Found a form here on the forum but no response for over two weeks. If anyone can help please let me know. Thanks much in advance!

2

@support_team

3

As mentioned earlier in response to your message, if you didn't do so already, please visit the following page to create a case. I am not entirely sure what form you came across here in the community, but we didn't receive a case for your account:

2 Likes
4

Filled out this same form several days ago. No response so far.

5

You went here? Subscriptions – Hubitat Support

6

Yes, filled in the form, got a form accepted message or something similar. Did not receive any emails.

7

I can confirm that your case is in the queue, you can expect a response within a business day (our support is closed for the weekend).

8

Great! Thanks