How to factory reset after buying a used Hubitat C7

[ritchierich]

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Purchased a Hubitat second hand and trying to connect to Smart Lock

It’s unclear whether the hub was in your present home when you purchased the hub (and home?), or whether this is a hub you purchased from someone and brought into your home. You say that you see the previous owner’s devices, but are those devices still connected to the hub in its present home? If this is a j hub that you purchased from someone and then brought into your home without the prior owner’s devices (but with the devices still in the hub’s database and radio databases), then the hub i…