I currently have Remote admin, monthly, and I wanted to hop on a 50 USD a year protect+remote as per offer.
The offer is disabled for me (“already subscribed”) but I am not (already subscribed). My hub does not have cloud backup (nor should it).
I can “upgrade” from remote monthly to remote yearly for 45, and I can add hub backup for 20, but neither route adds up to the 50 offer. Do I need to cancel my remote? Is this just not for me for some reason? I can’t see any stipulation that would rule me out. I have a bunch of C8s but I’m only interested in one being zigbee backed up and remote for 2 of them.
Sorry for the confusion. Theoretically speaking you already have (part) of the bundle. The Remote Admin part. If you subscribe to the bundle, you would be paying twice for the same service. For this reason we don't allow users to subscribe to the stand-alone bundle.
The upgrade from individual Remote Admin or Hub Protect subscription to the bundle is available only for the yearly services (not monthly Remote Admin).
Your best course of action is:
upgrade your Remote Admin to yearly plan for $45
upgrade your yearly Remote Admin to the bundle for an extra $5/year - this upgrade will become available once you complete 1st step.
It says the next payment is in 4 days, since I have 4 days left in Monthly. Is that why? I hope nothing happens in the next 4 days (pushes the Hubitat with a Zigbee error under the carpet).