HERMES : Enable your hub to call 911 with no additional hardware

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Looking for greater control, customization, and reliability in an emergency response?

With HERMES you connect your home to 24/7 dispatch WITHOUT:

  • Needing proprietary hardware
  • Storing your data outside of your hub
  • Relying on cloud-based monitoring

But how?

I’m Mike of the HERMES automation team. We’re a small team of automation enthusiasts launching something exciting for Hubitat users.

HERMES: Home Dispatch Solution™ is a smart-home alarm and emergency response service that connects your Hubitat ecosystem with trained dispatchers who can automatically send police, firefighters, and EMS in the event of an emergency. The process is:

  1. One of your custom alarms, triggers, or switches gets tripped, sending a signal to your Smart Hub
  2. The alarm type and provided critical household information (pet, medical, sensor, etc.) is automatically sent to 24/7 dispatch powered by Noonlight
  3. A text confirmation and calls are sent to everyone in your circle of trust. The alarm can be canceled with their individual secret PIN
  4. If the emergency is confirmed or there is no response, then the appropriate emergency service is sent to your home

Want to join the project?

We’re ramping up and would love to share what we’re working on before we launch our Early Access trial program on March 1st.

Early access promo:

  • 1 month free trial
  • 50% first year with Annual Subscription

Monthly rate is $9.99/month, Annual rate is $54.99/1st year and $109.99/year thereafter.

If you're serious about home automation and want smarter emergency protection, we’d love for you to be a part of our project. Join our subreddit, r/HERMES_AUTOMATION/, and help us start the smarter and safer home revolution.

You can also visit our website and subscribe to our newsletter to receive more information.

HERMES: Bringing professional-grade protection to your DIY smart home.

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My only thought on this is that if someone is going to rely on the Hubitat Hub as being dependable enough for security, they can also rely on their hub automated alert methods to work for them.

This service is only as dependable as the hub and the internet connection is, since it relies on Hubitat for the sensors. There are certainly people in this community that have decided they do not want to base their home security on Hubitat being up and working 24/7. I see lots of posts about connecting other professional security systems to Hubitat, so that Hubitat can act as a monitor and controller, without depending on Hubitat to be always up.

There could be a niche group that would be interested in this though, so it is not a bad idea. I actually find my Hubitat uptime to be very good, and I run some "critical" systems with it, but not security.

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Interesting option. It would be really helpful if you could compare Hermes to Noonlight. Both the services are priced very similarly. And there is a Noonlight integration for Home Assistant and Hubitat.

P.S. On your sub-Reddit, it seems to indicate that Hermes uses Noonlight. If that is the case, I'm not understanding what Hermes offers that end-users cannot get directly from Noonlight?

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All valid critiques, and I don’t disagree with them. I’d also add that many of the same limitations apply to a lot of newer security systems on the market today, often at a much higher cost.

I’ve personally seen professionally installed systems fail in ways that caused significant property damage, despite costing several times more per month. Cost alone doesn’t guarantee reliability.

You’re absolutely right about dependencies: this only works if the internet is up, and it depends on the hub. That said, not every commercial system includes cellular backup either, and hub reliability can be meaningfully improved with proper setup and maintenance; things this community already does well. For example, regular maintenance, sensible logging, and even running multiple hubs to divide workloads so critical logic isn’t impacted by day-to-day automations.

Ultimately, this isn’t trying to be “security for everyone.” It’s aimed at DIY-savvy, tech-comfortable users who:

  • already trust their Hubitat environment,
  • want flexibility instead of a walled-garden ecosystem,
  • don’t want to overpay for hardware and monitoring,
  • care about keeping their home data private and purpose-limited,
  • and want a system that can call for police, firefighters, and EMS.

For people who want a fully turnkey, traditional alarm system, there are already good options out there. This is meant to serve a different audience... and that’s okay.

Appreciate the thoughtful perspective. Discussions like this help make the boundaries and expectations clearer for everyone.

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Great question. We worked closely with Noonlight's technical team to expand on their current API to allow for the transfer of more information to emergency services. We added the ability to put in pets, medical info for the entire family, utility shutoffs, and expanded on the possible sensors that they can accept. That is just some of what we did!
Please note : WE DO NOT SAVE YOUR INFO... like some other companies...

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Thank you for the clarification. You should consider editing your opening post to include all this information.

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Hi everyone, it’s been a little while since I last posted here, so I wanted to share a quick update as we’re now about 3 weeks into Early Access for HERMES Home Dispatch Solution.

We’ve received a ton of thoughtful input from the community already. Thank you to everyone who has taken the time to share feedback. We’re actively incorporating suggestions, refining behavior, and planning new features based directly on what users are asking for.

What is HERMES?

HERMES Home Dispatch Solution is a smart-home alarm and emergency response service that connects your Hubitat ecosystem with Noonlight's trained dispatchers who can automatically send police, firefighters, and EMS in the event of an emergency. It is not a traditional monitored alarm system, instead, it allows your system to trigger emergency dispatch and share the relevant information you choose, helping responders act more effectively.

Early Access Offer

As a thank you to early adopters:

  • We’re currently offering 50% off your first year for Early Access users with an annual subscription
  • Includes full access to all current and upcoming features during Early Access
  • Anyone can try HERMES for 1 month free
  • If you’re interested, you can sign up here.

Current Features

  1. Alarm Types
    • Police (intrusion)
    • Silent Alarm
    • Fire (smoke, CO, gas)
    • Emergency Medical Services (EMS)
    • Non-Emergency (notification only)
  2. Flexible Arming and Triggering
    • Arm and trigger via Hubitat Safety Monitor (HSM)
    • Use rules and virtual switches for full customization
  3. Contact & Access Management
    • Multiple contacts per household
    • Each contact can have their own PIN
  4. Optional Information Sharing
    You control what gets shared with dispatch:
    • Health information (including non-contact household members like children)
    • Sensor data:
      • Contact
      • Lock
      • Presence
      • Motion
      • Smoke
      • Temperature
      • Water
    • Pet information
    • Utility shutoff locations (electric, gas, water)
    • Entry instructions
  5. Testing & Reliability
    • Built-in Test Mode for validating your setup
    • Automatic retry behavior during internet outages
  6. Maintenance
    • Built-in updater for one-click app updates
  7. Privacy & Security*
    • All data is stored locally on your hub
    • Your personal/household data can only be seen during an alarm
    • HERMES will never sell your data or use it without your consent

*Users may optionally opt-in to share anonymized usage data (e.g., features used and types of information sent) to help improve HERMES over time.

Planned Features

We’re actively working on:

  • Auto-Unlock Doors on Alarm
  • Siren Control
  • Chime Control
  • Auto-Reset Switches
  • Auto-Lock Doors
  • Auto-Arm Away Mode
  • Auto-Arm Night Mode
  • Delay Smoke Alarm for HSM
  • Battery Notifications

Feedback & Feature Requests

We read everything that comes in! You can:

  • Post feedback directly in this thread
  • Or use the Contact Us form on our website
  • Or join our subreddit

Learn More

For setup instructions, details, and updates visit the HERMES website

Final Note

We want to be very careful about posting frequency here, but we do want to stay engaged and transparent with the community and our users. This post will be updated over time as features are added and changes are made.

If you’ve already tried HERMES, thank you.

If you’re considering it, we’d love to have you involved during Early Access.