Here's a new one... A "device" that is stuck in HE but not showing in PCS

So here's a very persistent device:

That I cannot seem to get rid of.. I tried a soft reset, power-off reboot, refresh/discover/remove. Nothing clears it. Also fun is it's not showing on my secondary controller (which is ID 35).

It's a reverse ghost??? :ghost:

Does it persist after a shutdown and power removal? Thinking maybe it is cached in the ZWave radio, but not actually in the ZW-database.

Yep unfortunately it does..

Maybe try removing and re-adding your secondary controller in case it stopped receiving updates for some reason, then see if you can use that method to remove the possible-ghost node?

The error message you see can be (maybe just "is"?) the result of Z-Wave database corruption, and there were some changes made around 2.2.9 that should address that going forward--I think SiLabs started using a standard/common database format instead of their own. However, it won't help with anything done in the past. If the secondary still doesn't show it, then...I don't know, but I guess it might support the corruption theory. :slight_smile:

Yes did that too - tried different secondary controllers including another UZB-7 (with updated firmware) and a Z-Stick. It's very strange.

Even created a device and assigned the DNI to try and remove it.. that did not work either so recreated the device and have left it that way as a visual placeholder. Don't know what else to do.

I'll check with @bobbyD and see if I can do anything - I may have to do the migration thing + ZW reset. I wonder if it can be done "in place" with same hub.

You have so much free time, perhaps you should just reset your Z-Wave radio and rebuild from scratch. Need to keep those skills fresh.

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Honestly, I recently did this myself after I noticed what I assume was corruption in my longstanding C-7 database (the issue that 2.2.9 and later should make it easier to address going forward but won't help with existing databases). I was shocked at how smoothly it went. I've used three C-7 models, including one of the very first, and honestly the process was quite painful then; it seemed every few inclusions would fail, give an error/warning in the logs, or just not work for some reason. This was improved a lot within the first few firmware versions, probably with a radio firmware update or two also helping.

To make it "easy" on myself, I just bought a replacement C-7 (instead of resetting my existing hub and being with nothing until I finished) and re-paired everything to it. To my shock, my only failure of about 40 nodes was a single battery-powered device that likely just ran out of battery when re-pairing. I was able to remove that failed pairing and try again. I still used a secondary controller to get some S0-only devices in without security (probably won't buy Monoprice Z-Wave again, but I already have them so :man_shrugging: ).

So, I'm not saying it's fun, but for me I think it was worth it in this case to get a clean Z-Wave database in the new format (not sure the current firmware works with either format or upgrades yours, but I do know they've said it won't fix any existing problems, so I'm guessing the former). And it made me much less hesitant about Z-Wave than I've been since the introduction of 700-series controllers!

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Difficulty: client's hub :scream:

Does a hub migration correct ZW Table issues?

I haven't seen confirmation either way, but I doubt it--we know that it doesn't correct other problems but just copies them along, so I don't have any reason to suspect this particular issue is any different.

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I've emailed support for their advice as well. Will report back.. but suspect the same answer.

Since all my logic is in Node-RED I won't have to rebuild my rules or do any DNI trickery.

I am pretty sure I recall @bcopeland mentioning that once there is corruption in theZ-Wave SDKโ€™s database, that corruption will be migrated when using Hubitatโ€™s Hub Protection Service.

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Yeah that does sound familiar..

I know what I will probably have to end up doing, just not happy about it. :pensive:

I will also probably also swap out the existing hub for a new one.

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