Help Troubleshooting iPhone Notifications

Edit: Turns out my issue was an expired token. Logging out and back in renewed the token and it all works now.

Notifications to my iPhone worked fine about 4 months ago. I haven't received any in the last 3 months, probably because none have been triggered. Last night I tested it and they are not being received.
Is there an easy way to send a test notification to an iPhone device? Any advice on troubleshooting this issue is greatly appreciated.

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Yes, there is a very easy way to test this.

  1. Confirm what device your iPhone is linked to in the app:

  2. Then, connect to your Hubitat hub via a web browser or through the app via tools -> Connect to Hub

  3. Navigate to “Devices” and then search for or go to the one where the name matched the device name in step 1 above. From that screen, enter text in the “Device Notification” area (2) below, and click on the button above where you entered the text. You should get a notification on your phone when it is setup correctly.

Thank you very much for this. I thought there was a method to test, but I couldn't remember where to find it.

Just now, I looked at Notifications under Tools in the app, and was presented with a message that the token had expired. After logging off and back in, the notifications work fine. I guess I was still able to connect to my hub via the local LAN but was not receiving notifications due to the expired token.

Do you know if there is a regular timeout period for tokens?

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I have never seen a message about an expired token. Maybe this is something that others can speak to?

I have had this happen a lot on the old 1.x app. I am currently using the beta 2.x app, hopefully it will be fixed in this new app.

Usually any time someone posts the notifications suddenly stopped working, reselecting the hub fixes it.

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Does this mean selecting "Connect to Hub" from the Tools menu? I didn't try that. My phone, connected to my home LAN, was seeing the Hub without issue. I assume the trouble was a lack of authentication with the notification server? I saw the invalid token message when I tried to view past notifications from Tools menu.

Thank you both for the help.

I am going from memory since I don't have the 1.x app anymore, but I think you go into the settings and then tap on the name or your hub, or possibly there is a "Select Hub" or "Change Hub" option in there. It will take you through the same thing like when you first log in (without asking for password again), you select a hub then a device to attach to.

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