Help I just plug in and it bricked after a firmware update

🛎️ Get Help
1

I just plugged in my new hub out of the shrink wrap and went to register. It checked my firmware began to update and bricked. This is joke what kind of a consumer is so unfriendly. Is there anything I can besides send it back Mike.

2

I can ping so its alive on network but in lala land.

3

Try going to http://[your hub's ip address]:8081

This should allow you to revert the firmware to the previous version. Afterwards, you can try to upgrade the firmware again.

1 Like
4

how

5

I understand the port is 8081

6

If I cant communicate to the device how can I revert

7

The ip of the hub, like 192.168.1.60:8081 in your pc web browser or phone

8

Absolutely LOL it worked thank you

1 Like
9

So if I cant see it on my router or ping it is it dead? Is there a hard reset? I tried to apply a firmware update and it crashed. It only has a blue light lit. Thanks for advice. Howard

10

The blue light means that update got stuck. The hub should still be accessible through port 8081. It may have gotten another IP address from the router, though - please check connected devices on the route page.