I have a C-8 Pro. I am trying to pair the Zwave GoControl Garage Door opener. When I first tried I did not realize I needed the secure code on the back of the GoControl (I have a pic of it now argh). During the first setup attempt I tried to skip the security (yes I know). I had 2 ghost devices - 1 for the main GoControl device and one that I cannot get rid of that is called the “Generic Z-Wave DT Notification Sensor“.
Now when I try to exclude –> include in Zwave the device does not show up in Hubitat. Here is what I have tried:
Factory reset the GoControl device
Shutdown (gracefully) the Hubitat, waited 30 seconds and the notification sensor RE above still is showing up and I cannot exclude this device.
So I am now stuck where I cannot pair this device and am not sure what to do.
If you still have ghosts and are having problems removing them, switch to z-wavejs, let it reboot then shut down and unplug power for 1 minute and power back up. Attempt to remove the ghosts again.
Note all locks and garage door openers require encryption because they are perimeter devices. The Gocontrol also has a QR code on it so you can use that with smart start for pairing.
What platform version is your C-8 Pro running? I am asking because the Z-Wave details page suggests you have a C-8. Or, it is a C-8 Pro with a very very old platform version (pre-ZWaveJS).
The fact that the antenna test shows up indicates it is a recent platform version. Are you sure your hardware is a C-8 Pro, because from the Z-Wave details page it appears to be a C-8. Switching to ZWaveJS via the hub GUI is an option that is restricted to C-8 Pro hubs.
ZWave experts, like @rlithgow1, would probably want to see your Z-Wave settings/details page in its entirety. @danabw has written a detailed document on removing Z-Wave ghosts, so I am tagging him here.
Step one (In your web browser address bar put in yourhubip/hub/zwave2/forceInstallZWaveJS) my browser just spins. I am certain I am logged in. How long should this take? I assumed I would get a status line back. I did try a soft reboot of the hub via the web.
that's not enough devices to reach the garage reliably most likely from the hub. you need more of a mesh with every 30-40 feet or so a device that can be a repeater
you can try pairing it with s2 security closer to the hub. then moving it but most likely won't work reliably with such a small mesh.
I moved the Hubitat within 2 feet of the GoControl and it is still not able to detect the GoControl when doing exclusion/inclusion. I have confirmed that there are no “ghosts”. I think there is something related to the GoControl that is “stuck” in the Hubitat database or something. No matter what I do I cannot get the Hubitat to see the device. I tried manually adding the device with SmartStart and that also did not work.
Yes I did factory reset the go control. Reminder the very first time it excluded and included first time. It must be somehow stuck in the Hubitat somewhere. How can I tag Hubitat support?
