Hi all, I have 2 GE Enbrighten Z-wave plus outdoor switches that paired to my C7 HE with S2 security, as "Generic Z-Wave Plus Switch". neither of them update their status in HE when their state changes( either manually or from HE). Do I need to set them to a different device type?
Generic z-wave switch should work fine. Are they turning off and on reasonably well? What model are they?
They are these guys
They Turn on and off fine, but dont respond that they have done it.. If I hit "Configure" they hail their status and then show in the log and events a state change, but nothing behaving like any other switch out there.
I had a similar problem with 4 GE Enbrighten Z-Wave Plus outlets. I changed the driver from "Generic Z=Wave Plus Outlet" to just "Generic Z-Wave Outlet" and they reported correctly. Try the "Generic Z-Wave Switch"; that may resolve the issue for you until Hubitat corrects the drivers.
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I'd try what @paj418 said. If all else fails install z-wave poller
I'd try to avoid polling if possible. Does "Refresh" update them correctly? If so, try just changing the driver.
Thanks all.
Changing the device type seems to have solved my issue.
Just curious, when using "Generic Z-Wave Plus Switch" (which does indeed seem to be the recommended driver for this device), if you set "Enable debug logging" to checked, save preferences, and then physically manipulate the device, do you see any deubg entries get generated in "Logs"? The most likely words to look out for are "BasicSet" or "SwitchBinary," but anything that corresponds to your physical events may be useful.
My guess is that the device is sending something back (it's new enough that it should...earlier GE models are infamous for not), but perhaps the driver isn't parsing it correctly. This may help staff fix the problem if that's what it is.
I would have tried "Generic Z-Wave Plus Switch" driver first (like he did), and if that didn't work then I would try "Generic Z-Wave Smart Switch" next.
The "Z-Wave Plus" series of drivers are very new and as such could have unexpected issues/bugs that haven't been identified yet...
The "Z-Wave Smart" drivers are the old tried and true ones designed for z-wave plus devices.
Also, if the "Z-Wave Plus" driver doesn't work, but the "Z-Wave Smart" one does, that would be a very good thing to feed back to bcopeland so he can look into it.
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Looks like z-wave smart DOES work.
Do you see anything in the logs if you try what I suggested above? (It won't solve your problem, at least not now, but it may help staff figure it out.)
That requires going outside.. Its raining, and im a wimp.. I will try that later..
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Mine is a GE Enbrighten outlet. The only drivers I can see are "Generic Z-Wave Outlet" and "Generic Z-Wave Plus Outlet" (no "Smart" version). It does not report State with the "Plus" driver. (Also, there's no "Indicator" Preference with that driver.) Here's the log after turning on debug logging and pressing the button on the switch. Hope it helps.
I think he was wanting you to do that while using the "Plus" driver that does not work for you.
That was with the "Plus" driver. State doesn't update After I switched back to the "Generic Z-Wave Outlet" driver, my entire Z-Wave mesh became completely unresponsive for 15 minutes. Nothing worked. Zigbee was unaffected. The log immediately after reverting showed:
The outlet found a new, terrible route. The time between button presses and response is 20 minutes. Hoping it'll find a better route eventually.
I finally just shut the hub down, waited 30 minutes and restarted. The mesh seems fine now, but the outlet still has a terrible route. Waiting for it to reroute.
I'm lost then. The log you showed 2 posts above looks fine?
Extra hops in a route can slow things down, sure - but not 20 minutes. Even a suboptimal route - 4 hops @ 9.6k - still only takes a second normally.
The only times I can think of that it takes significantly more than that is if there are a lot of retries or lost packets or a route discovery triggered (Explorer frame burst).
If your entire mesh is becoming unresponsive then you likely either have a hub issue (corrupt database? Ghost nodes? etc), or a much more serious zwave mesh issue (caused by faulty device, not enough repeaters, or other).
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I have 6 or so of these outlets and use the “Generic Z-Wave Smart Switch” driver. States update immediately.
While using the Z-Wave Smart Switch Driver
Problem in more succinct terms: When digital On or Off is pressed, state does not update. Switch responds to commands.
Digital On button pressed
Log
Switch state AFTER digital ON pressed
Digital Off Pressed
Switch state remains "Off", because its state never turned on
Physical ON Button pressed
Switch state chages
Ah, got it now. That might be something for @bcopeland to review then.
Could be a driver problem, or could be a device firmware problem. Or could be an association problem (not likely). Or something else entirely.
I have 2 of the same devices that behave the same way, so I am thinking not association of device...
I'm hoping driver, since GE sucks at giving out firmware.
