Garage Motion Sensor has quit reporting

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1

My garage motion sensor seems to be stuck in the "open" state. The battery last reported at 80%. Last Activity Date is 6/7.

Some other information i found:

  • MSR: 014A-0004-0003
  • manufacturer: 330
    |Last Update Time |2021-06-29 1:50:25pm EDT|
    |---|---|
    |Last Activity At |2022-06-07 6:45:41am EDT|
    |Controller Type |ZWV |
    Its using a generic Z-Wave contact sensor driver.

There is nothing in the logs that i can tell. Just turned on the debug logging.

My real question, is how do i troubleshoot this? if it was a rule, i know how to test different aspects but not the device itself.

Thanks for your advice in advance.

2

Replace battery, reset, re pair (it will slide back into it's place in the database)

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3

First thing to do is try replacing the batteries.

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4

Thanks for the suggestion. When you say replace, do you mean just take out the battery and put back in as a reboot? unless the readings are wrong it says its 80% full.

5

NEVER trust battery level reporting. Replace the battery with a new one and see if it comes back. If not, reset the device (do not remove it from hubitat), then initiate pairing. It will go back to it's previous slot

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6

I was saying

I've seen too many times where the battery reports 70-80% one minute and is dead the next. Most battery devices have a wake up button, you can try pushing it to see if it responds, but most of the time you'll find a dead or dying battery.

4 Likes
7

thanks guys! heading to the store now. let you know how it works out

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8

new battery worked. didn't even have to do anything else.

5 Likes
9

Like I said, NEVER trust battery reporting. Glad all is good now.

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