Firmware update fails repeatedly


C-7 Hub has been cruising along no problem for a long time (maybe 2 years since I even logged in), then zigbee acting up and decided to power down and reset (with proper shut down from web app), which worked fine.

It has been a long time since firmware update, so I decided to update (after backup).

“Download failed” message every time.

Did a reboot with database rebuild, and d/l seemed to proceed more smoothly, then fail message again at about 60% d/l.

Please help. Seems impossible to update firmware on my hub now!

Nevermind…update worked with diagnostic tool download and restore previous version, but took a very long time to update drivers/apps during reboot.

Because the new platform was likely doing a db conversion