Minor but convenient request. Would the UI team be able to add a button on the Update page for subscribers to "Create a Cloud Backup" on that page next to the "Create and download" button?
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There's another button dedicated to Backup and Restore and my opinion is that where it should be. Personally, I'm in the habit of doing a local backup prior to every update.
Although it wouldn't hurt to have a link to the backup page on the firmware update page where it recommends a backup first.
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