I purchased 2 fan/light combo switches and few months back and finally had one of them installed by an electrician with an existing Hampton Bay fan/light in my studio apartment with 10 foot ceilings.
I included the switch in Hubitat, but have since consistently gotten an unexpected result:
the light switch comes on when I press the button on the switch, but it does not turn off until I flip the breaker switch.
I can turn on the fan from the switch, but it defaults to (High) setting. The on/off button does not work. If I adjust the fan down, it jumps to the (low) setting and is then stuck in this setting until I flip the breaker switch.
None of the controls in hubitat work. Pulling the air gap does nothing.
I have not ruled out that it is an install error because I don't have a ladder, but am thinking that I may call the electrician who installed to help me rule out an incorrect initial install.
yes, this is the inovelli fan/light combo switch. I'm not sure if it is installed incorrectly, as I don't have a ladder and I paid to have it installed by a professional electrician... I'm hoping to not have to pay for an electrician to come out again, but I may borrow a ladder from my neighbor if it is my last resort.
If the install is screwed up, then you should not have to pay the electrician to fix his/her errors. Since it doesn't operate properly via the buttons on the switch, which should work correctly even in the absence of a hub, it does sound to me like it's not installed correctly.
I don't know if Inovelli has a compatibility list on their site for this switch, but you should probably confirm you're sure your fan is compatible w/the switch before you call the electrician back out.
Out of curiosity, what type of switch was replaced when you installed this? Was it:
A single-pole switch, and then you controlled the fan using pull-cords or a remote?
A single-gang double-pole switch/dimmer that permitted independent control of both the fan and the light directly from the switch. Something like this?
The switch that was replaced was the latter, a single-gang pole that permitted control of both fan and light independently. I'm not sure the model of the fan.
Aha - so there is a high probability that the electrician mis-wired it, Your installation would require more rewiring in the canopy than if it was just a single-pole switch.
Seriously - I recommend you consider borrowing your neighbor's ladder, turn off the breaker, and check the wiring to confirm it is correct.