I have rebooted the hub 5 times, logged out of and back into the portal multiple times. I'm on the same lan as the hub so what is the secret to registering the hub?
Contact email@example.com. The team will help you get it sorted out quickly.
Thanks. Already did.
I found out recently something that is so obvious, in hindsight...
I registered a (2nd) Hub, for testing.. and then put it back in it's box for a month. When I pulled it out, I factory reset it and the darn thing wouldn't register. So obvious.. I had to get Support to clear the registration keys at their end. Worked perfectly after that, of course.
Moral to the story.. sometimes it needs a human to click a button there at Hubitat to get it to work as intended.
Also just in case you’re impatient like me, I believe others have reported that it can take several minutes for the portal to find your hub.
How long have you let it sit there searching before rebooting the hub?