Recently acquired a C-8, followed the migrations, instructions as best I can, but have not been successful after countless attempts to migrate from C-5 to C-8.
On the C-5 I disabled LAN integrated Apps, did a C-8 migration cloud back-up. And that's pretty much where things started to go wrong. The "Create and upload" never appears to finish. I've waited upwards of 20min a few times. So, it's unclear if I actually have a working back-up. I can see in the list of back-ups that it exists. (Type=migration, Platform version 2.3.5.152). The thing that is odd is that back-up has no file size. All my local back-ups are approximately 397KB, the migration back-up size is blank. I've repeated this at least 10 times always the same result.
Nonetheless I decided to proceed. I shut down and unplugged the C-5. Booted up the C-8 and used the migration restore option. I can see the migration back-up in the cloud, so I selected it. After a few minutes I get an error message that is failed. At this point I've had a few different results (since I've done this several times) in some cases none of the rules, Apps or devices from the C-5 appear on the C-8, in others they do appear but don't work. (I restore the C-8 to factory reset prior to each attempt). The one thing that is very odd, other than it doesn't work, and everyone seems to claim this is nearly bullet proof, is that the on the C-8 after the failed migration/restore when I look at the Settings -> Hub Details the Hardware Version claims to be rev C-5 rather than C-8. Once I restore to factory settings it reverts to C-8.
If the answer to #2 is no, then that needs to be solved. Start with pressing the network reset switch on the bottom of the hub for 7 seconds with a toothpick or paperclip. It will be the only round hole out of all the square ones. Now do you see it on my.hubitat.com?
If the answer is still no, something is blocking it from getting to the internet that is local to your network.
"Unfortunately," the answer to #1 is Yes both are registered to the same account and #2 also Yes I can see both in registered hubs in in my.hubitat.com.
If so I would do a soft reset and restore on the c5. After it's complete shut down the hub from settings and unplug for 5 mins and power it back up. Then start the migration..
yes both 2.3.5.152 - but hold on I am in the process of upgrading the C-8 from the cloud back-up again and it appears to have gotten beyond the place it has failed in the past. Give me a few minutes and I will report back. I'm hopeful we might be good.
So I did nothing different. Simply "try try again".
In my last attempt, the C-5 still did not show any signs of having completed the migration back-up and when I looked at the list of available back-ups from the C-5 the migration back-up file in the cloud has no file size associated to it.
Being stubborn, I didn't let that stop me I shut down and unplugged the C-5. booted up the C-8. The list of back-ups does actually show a file size for it when viewed from the C-8 (448KB). I proceeded with the process and this time no errors. Devices, app, rules and dashboard are all visible and from the limited testing (turned on a light and opened a door) things appear to be working.
No idea what was different, but it appears we are all good - I guess I just needed to post and ask for help for it to "just work".
0x10 (016) appears to be a problem. It's got the Repair button, so it's not a battery device like the other three. No Route on a line powered device is a sign that it needs investigation. First, are you able to control it or is it sending status?
thanks for pointing that out. It must have not completed finding the devices when I took the screenshot, they all have values in the Route column now, with one exception but I know that device is currently off-line. I have been testing for the past couple of hours and all is good from what I've seen so far.
I shut down and unplugged the C-5. booted up the C-8. The list of back-ups does actually show a file size for it when viewed from the C-8 (448KB). I proceeded with the process and this time no errors. Devices, app, rules and dashboard are all visible and from the limited testing (turned on a light and opened a door) things appear to be working.
