Error trying to access system events


#1

When I click system events from the menu I recieved the following error.

Error 404

locationId 1 was not found.

The Page requested could not be found

If you are seeing this screen repeatedly, please contact Support. For assistance, email support@hubitat.com or go to community.hubitat.com.

I have my location set and it's showing up correctly along with sunrise and sunset times in the location and modes menu. But I cannot get into system events.


#2

has no one else experienced this? I opened a ticket with support yesterday but have not heard back as of yet.


#3

Did you get the auto-response email?


#4

Yes, received an auto response when I submitted the ticket.


#5

Is there a way to re register the hub without support?


#6

You’ll need support to help with that. Why do you think it needs re-registering?


#7

If you are willing to start over, the option does exist now...


#8

Perfect, thank you. A soft reset did the trick!