Error 500

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1

hi guys just done the update (2.2.9.138) and now i get Error 500 code when trying to go to APPS.

2

same issue here, i'm going to try and do a soft reset.. ill report back shortly

3

i have reset it back to the version before. restarted the hub. shutdown the hub and still nothing

4

nothing working for me either, also noticed that the dashboard app link in the menu vanishes when you get the 500 error.
@mike.maxwell thought you might be able to help?

5

If you see error 500 on multiple pages, it's generally indicative of a corrupted database. First thing to do is take a fresh backup, then run a Soft reset and restore the newly created backup:

https://docs.hubitat.com/index.php?title=Soft_Reset

6

Hi Bobby,

Already tried this and it hasn't resolved it. It is only on the App page which does it and its only since the update.

7

Thanks for your feedback. Do you mind sending me a PM with your hub's MAC address and registration email so we can further research?

8

Will do, FYI i've also just tried again after updating DT to the latest version and it still hasn't work.

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9

If you see this error on apps page, please roll back to a previous version. We'll get a fix into the next iteration.

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11

This worked in my case thanks :smile:

Not sure why it didn't for @darrenmonk87 though?

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12

Can you PM me your hub id? I'll take a look at the engineering logs on the hub.

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