Upgraded from 2.2.9.latest to 2.3.0 this morning on both of my C7 hubs. On one of the hubs, I now get "ERROR 500: A Server error has occurred" on one of the hubs after boot. Any suggestions?
Can you PM me your hub's UID? I can take a look at the engineering logs on the hub.
Good chance that you have a corrupted database that limped along without problems until the reboot,. I had a similar thing happen early in the 2.2.9 release sequence.
My suggestion, if you can get to the Diag Tools menu (your.hub.IP:8081), would be to do a Soft Reset and then go back a few database backups for the restore when the Soft Reset completes.
EDIT: Victor (@gopher.ny ) is on the case, he will give the best advice. Leave it so that he can figure it out and put proactive code into the next release.
This looks like a bug. Depending on what apps/drivers actively run at the moment, a refresh may bring the page up. In the long term, it will require a code fix, to be done in the next iteration of 2.3.0.
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Ok, thanks.
Same issue. can' t restore any backup. just error 500. need help.
Can you PM me your hub's id? I can take a look at the engineering logs on the hub.
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