Ecobee Thermostats Name Reversed vs Reporting

I don't know when this happened or what happened. I have 2x Ecobee Thermostats. (basement and main) They are labelled Main and Basement at source. The Ecobee app is connected and working apparently. Everything seems as it should be. Except..

The device titled main is actually reporting basement fields/data and the opposite for main. The names are reversed. When I attempt to rename Device Label, it reverts back to what is pulled from Ecobee cloud I assume after about 5 minutes.

I am afraid to delete and re-add as Ecobee turned off dev support for HA and after Life360 fiasco, I don't like to mess with integrations too much.

Anyone else same problem and/or how do you fix this? (safely)

Basic troubleshooting 101. You are correct. Ecobee has them wrong. Given the names are pulled from the device, doesn't make alot of sense. Thanks.

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Great job Generac. No more support. Page not found when redirecting from login via Contact Us. There is only an "assistant".

If you start with the Smart Assistant, it will escalate your case to Live Chat or a Phone Call.

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