As a relatively new user, I generally try to use the built-in apps as they are officially supported. However, for those of you with more extensive experience, what are the advantages and disadvantages of utilizing the built-in app vs the third party Ecobee Suite app? As always, thanks for any feedback regarding actual experience with each as I have just replaced a few old malfunctioning thermostats in my home with Ecobee’s.
Oh, and before anyone gets into the totally local vs cloud issue (and some of the past problems with Ecobee’s cloud servers) please respectfully understand that this query is about the two Hubitat options to integrate with Ecobee. For what its worth, I chose Ecobee because of form factor and ease of use for the WAF, and because even when it loses cloud contact, the thermostats can still be used as regular programmable thermostats without the cloud features. I utilize the same philosophy of using dedicated systems when it comes to UL approved and reliable security systems (DSC via Envisalink) as well as Lutron lighting (Caseta) and my Camect system, which I have all integrated with my HE. As much as HE is an incredible integration hub, I don’t like to rely on it completely for mission critical things that other systems are specifically designed for (security, fire/smoke/CO detection etc).
Currently, my needs are relatively simple as I did set up the built-in app to switch my thermostats to AWAY mode when my DSC is AWAY ARMED, etc. Again, thank you in advance for any insight you can offer comparing the pros and cons of each app. This community is the best!