Ecobee - basic functionality seems to fail, want to confirm before installing integration

I have the V3, and for myself I didn't see much advantage to integrating with HE. I already have 3 external temp sensors hooked up, and the system keeps the home at the correct temperature, and the thermostat app has geofence built in. Although mostly been home for the last 3 years, so geofence , meh

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I keep thinking I am going to really like the Ecobee and then it completely disappoints.

I created two new Comfort settings, intention to allow choosing them from the thermostat when we're walking by it if we wanted to, also from the app.

  1. Impossible to choose a Comfort setting from the thermostat other than the three stock (Home, Away, Sleep). They just don't support it. They do allow you to view and modify comfort settings on the thermostat (and who wants to do that standing in front of the thermostat tap-tap-tapping), but they don't allow a quick/easy "enable this comfort setting" option for any but they stock settings. Grrrr...
  2. Impossible to select comfort settings from the Android app - just not supported. It is supported on the iOS app. I've got a couple iOS devices but prefer Android.

Just so annoying that a product that has been around this long feels so immature...

I always thought of Comfort Settings as a driver for the schedule, and not at all as a temporary override. I assume you are trying to override the sensors involved in computing the current temp in addition to the setpoint. You might suggest this to Ecobee as a feature.

Exactly! And there is no way to do this, from what I've seen. Very frustrating. Wife wants to tap the thermometer on the way down the hall in the evening to tell it to switch to the bedroom sensors. I really don't get why they don't include any custom Comfort settings in the options on the thermometer...they clearly do get that it's useful to be able to choose a comfort setting directly since they offer Home/Away/Sleep on the thermostat.

I think my only alternative is to include bedroom sensors in my main "home" profile and put up w/Ecobee getting confused if one of us is in the bedroom for a bit changing or going to the bathroom, and then sets that room to occupied and changes heating/cooling when we really don't want it changed during a short visit to that room. If they had a delay feature on their sensors (only change w/x minutes of occupancy) that would have solved it.

I've asked support to submit the request, and may ping them on social media but not optimistic.

I'm going to look at the HE Ecobee integrations to see if they allow changing comfort settings due to a switch on/off, as we have a switch that changes when we migrate to our bedroom at night...

From the best that I can tell, the built in integration only allows "away" and "resume"

There are a few ways you might tackle this:
Use the built in scheduler and set the Ecobee settings (in Ecobee) to "follow me." I found that I did not like this, because their built in sensor's presence detection is laggy and not all that good.

Use the built in scheduler, and customize which sensors are on a given profile based on time of day. Not as convenient as using a switch for variable timing. But, for me, it works well enough. The 30 minutes +- difference in times we normally go to sleep make it unnoticeable.

In both of the above situations, I only used HE to go to away mode or resume the schedule I have programmed in Ecobee.

I believe that the community Ecobee suite may give you access to your custom modes. Unfortunately, I think the issue is that they(Ecobee) use the mode names as the key fields as opposed to creating an ID in their tables making it difficult to access an infinite possibility of custom modes. Ran into this same issue on the other platform that shall not be named before I switched over to HE, and that was my understanding of the explanation given.

I too am disappointed in the Ecobee. Effectively, its only usefulness to me is monitoring the temperature remotely, setting the temperature without getting up, and setting away/resuming their built in time schedule.

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Again...exactly my experience. :frowning:

Yup - what I'm doing now, but unfortunately we are not so predictable and our "bedtime" when we migrate to our bedroom can range from 8pm to 10pm or later.

I'll likely look at that next and see if that is an option.

Thanks for all the info/feedback, VERY helpful.

Let me know what you find. Our timings have gotten less predictable as well with a lot of this work from home stuff over the past few years. I literally only have a sleep mode, home mode, and an away mode because I found that anything else was just useless. I just haven't looked into changing things out as we have been able to live with the limitations.

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