Dumb Question

Continuing the discussion from [Solved] All Z-Wave Switches Stopped Reporting Current State:

Hitting the configure button after switching back to the original results in an error, im assuming due to a driver/command mismatch. Do you hit "full configure" from the original driver, or "configure" from the scanner driver which is no longer current and ignore the error?

What are you trying to do exactly?
What device(s)?

Any errors need to be posted (screenshots ideally).

If you are trying to reset your lifeline association the instructions are in that ther thread. You do not run any sort of configure command on the scanner driver, just the one to set the lifeline.

1 Like

Thanks for the quick response!! A few months ago I replaced all of my Ring contact sensors and Schlage locks with new Z-Wave 800 LR devices. I use Inovelli switches to show the status of door contacts and locks. Had hoped to solve the frequent wife question "are the doors locked? Are the garage doors closed?" :slight_smile:

The status was often wrong so I had hoped updating to the new contact se sors and locks would do the trick. I went with Zooz ZSE41 sensors. I payed them as Long Range and for the most part, they seem to work. I can open/close a door 10 times and watch the status update on my phone perfectly. However, every now and then, the status is wrong. The switch LEDs will indicate a door is open at midnight, when it is not. A door was opened and closed, but only the open status was received. Im assuming the sensor sent the command, but no real way to verify.

I'm frustrated since no status is better than bad status or status you can't trust, especially after replacing so much stuff. So I did some googling today and found out about the lifeline association and was curious is this could somehow help me.

You issue has nothing to do with post you referenced or the lifeline association. If the association was the issue then NO status reports would be sent from the device to the hub.

Are you 100% certain you paired the devices as LR? (You have to scan the QR code with SmartStart to use LR).

If you are not sure then post some screenshots of your z-wave details page.

Ah...good to know. Yes, I used SmartStart to associate all the new contact sensors and locks. I've been assuming that if this was due to location/range/interference, it would be iffy all of the time, not just every now and then, but maybe thats not the case. I've considered repairing them as a mesh instead of LR, but I feel like LR should be better?

In theory but people have had mixed results. I have seen quite a few reports of devices working better on mesh mode. Especially if you have multiple repeaters in the path between the devices and the hub.

Ok, I'll give that a try. I might get some of the updated 800 series Inovelli switches to replace my older ones first. Im assuming those would be better repeaters than theb600 series ones I have now.

Thanks so much!

There is no 600, if they are 500 or 700 series, upgrading to 800 probably won't make much of a noticeable difference.

Crap, my mistake...yes they are 500.

The odd thing is, one of the doors is just 41'
from the C8-Pro hub, so I feel like LR or mesh it should be solid. It is recessed inside the door, which is an exterior metal door, but with such a short distance, I thought it would be good.

41 ft is pretty good distance. I know they tout huge distances for LR but that is ideal conditions with no interference. You also have a tiny device, with a tiny antenna, running off a measly CR2032, I doubt it is working at peak LR performance.

I have an older 700 series ZSE41 that is about 4ft from my hub and maybe once in ~6mo it will fail to register the door was closed. It is a daily used door and I have an alert that goes off if the door is left open so I know when it fails.

That right there will help you. I do the same on all my door contacts in case a door is left open, but it will also let you know if the hub thinks the door is open. Interesting if you only fail to receive door-closed status. If that is the case, it could be the signal is physically getting trashed. I’ve read from Zooz that a spacer of about 1/4” off of a metal surface is recommended for their 800-series contact sensors. I don’t do it, but it may be something to consider. I do have contact on my shed door, but I use a physical magnetic contact hardwired to the sensor. Otherwise, the transmitter would be 75 feet away and behind a metal door…not good.