Driver Code Server Error

[user3474]

Hi- I just got a hubitat hub setup with homebridge and have run into a issue... When I try to access the "Driver Code" section on my hubitat hub, I get the following:
"Error 500..... Something went wrong
If you are seeing this screen repeatedly, please visit support"

How do I resolve this? I've tried a soft reset and also rolling back to the previous platform version but neither help (When I roll back it forces me to update and won't let me do anything until it's finished. ) I'm running platform version 2.3.4.117 if that helps.

Everything else is working great except for this.

[thebearmay]

@bobbyD ??

[bobbyD]

@user3474

"Error 500..... Something went wrong

There should be additional details in the log that might give you and us further details about what is preventing the page to load. Do you mind sharing a screenshot of your logs?

[nh.schottfam]

I ran into this with a hub with no zwave or zigbee radios.

I rebooted the hub, then disabled zigbee and zwave (in my case), then rebooted

Since then I have not seen this error.

Not sure same as you, but fyi.

[user3474]

How? I try to post a screenshot and get "You can't embed media items in a post." Also what level of logs would help? If I do all of it it ends up being about 27 screenshots to get the whole thing.

[user3474]

Also don't know if this helps but I get same message booting hub in safe mode.

[thebearmay]

@user3474

can't embed media items in a post

Join the owner's group and that restriction will go away.

https://community.hubitat.com/g

[user3474]

[user3474]

Fixed it! Had to restore a previous version of software and also update diagnostic environment.

[bobbyD]

@user3474

restore a previous version of software and also update diagnostic environment.

You've probably performed the tasks in reverse order, right? Updated Diagnostic Tool first, then restored a backup.